Support
Contact us
Questions, problems, ideas — pick the card that fits and the form opens ready for it.
Get help
Payment, sign-in, playlists, moving your licence — choose what it is about and we take it from there.
Write to usReport a bug
Something in the app does not work the way it should. Tell us what you did and what happened.
Report a bugBusiness & resellers
Selling licences to your own customers, or working with us.
We reply within 24 hours, by email — in English, French or Arabic.
Before you write
- Common questions — channels, the free trial, devices, refunds.
- M3U, Xtream or Stalker? — which playlist you have and how to enter it.
- See it running — every screen and gesture, on TV and phone.
- Terms — refunds are decided case by case.
Prefer plain email? squeenlabs@gmail.com